Terms and Conditions

Course booking terms and conditions

Please read these carefully as booking a course with C4 confirms that you agree to our terms and conditions.

  • To book into a C4 course please use our online booking system
  • If you have more than three people to book in at one time, please contact admin@c4group.co.nz and we can assist you
  • All payments must be received no later than 48 hours prior to the class
  • Bookings will only be confirmed on receipt of payment
  • Invoices are provided by company arrangement only, however we are happy to provide a tax receipt once payment has been received
  • If paying by PayPal, we will provide our GST number to go with the PayPal receipt
  • C4 Group reserves the right to cancel or reschedule courses if minimum numbers are not reached
  • We are able to rebook you onto a future course at no cost but if you choose not to continue, a full refund of fees will apply
  • If you notify us of cancellation or non-attendance more than 7 days prior to the day of the course you are entitled to a partial refund. A $150.00 administration fee applies and this will be deducted from your refund. You also have the opportunity of one rebooking, providing space is available, and without incurring any further charges
  • If you withdraw from the course less than 7 days before the class date you have one opportunity to rebook another class date, providing space is available, and without incurring any further fees. No refunds are available in this case
  • If you do not notify C4 Group of non-attendance or cancellation more than 7 days prior to the course you are not entitled to a refund and must pay the full fee to book into another course
  • If you do not turn up on the day there is no refund and you must pay the full fee to book into another course
  • Course participants that arrive more than 30 minutes after the class start time will not be admitted to the class and will need to rebook onto another course
  • For Health and Safety reasons please do not enrol if you are rostered on a night shift the night before or the night after your class
  • If you are unwell for any reason, please do not attend the class. You may be denied entry if you are sick. Please contact us as soon as possible to rebook at no additional charge